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EBSCO Publishing Australasian Training Update
May 2012
"I was particularly pleased that you covered the idea of "a new row for a new concept/s" when discussing Advanced Searching. This has clarified one of my key questions about using advanced search. Thank you for a thorough session & for responding to questions as the session progressed." -- Medical Librarian
Dear All,
Newsflash!
We have some important information for you to share with your IT department regarding the introduction of cloud servers. To ensure that your organisation has uninterrupted access to EBSCO Publishing databases, please make sure your IT department is aware of the upcoming changes by referring them to the announcement on our Support Site!
If you have any questions about this, please contact our Support Team via email (support@ebsco.com) or call us in the Melbourne office: +61 (0)3 9276 1777.
Introducing Nicki Cross!
We would like to welcome Nicki Cross as our new Implementation Specialist for EBSCO Publishing! Nicki will be based in our Melbourne Office, and will be providing training and implementation assistance to libraries across the region. Nicki can be contacted via email: ncross@ebscohost.com - or by calling the Melbourne office.
Attention School Libraries!
In May, we'll be running a special training series for just for you! Check out all the details of the series in the schedule below. If the database you'd like training on is not listed below, feel free to request a session! We will then try and schedule it next month!
If the session you're interested in attending coincides with something else in your schedule, let us know, and we will record the session for you - and send you a link to the recording.
If you know of any library staff at your institution who may be interested in attending these free training webinars, please feel free to forward this update, and encourage them to sign up as well via the ANZ Training Notification form. The more, the merrier as far as we’re concerned!
May Training Schedule
Want to attend one of our free web-based training sessions? Click on the title of the session below to register!
Alternatively, go to https://ebsco-australasia.webex.com/ and register for the session you'd like to attend!
All sessions are scheduled in Australian Eastern Standard Time (AEST).
You can convert the time listed in the schedule to your local time using the World Clock Time Zone Converter!
Monday 7th May, 2pm AEST
DynaMed
Tuesday 8th May, 2pm AEST
MEDLINE
Wednesday 9th May, 2pm AEST
CINAHL Plus with Full Text
Thursday 10th May, 11am AEST
OPAC on EBSCOhost
Thursday 10th May, 2pm AEST
PsycINFO
Friday 11th May, 11am AEST
EBSCOhost Collection Manager (ECM)
Monday, 21st May, 1pm AEST
EBSCO Discovery Service: A Searching Overview
Monday 21st May, 3:30pm AEST
School Library Series: How to get the most out of EBSCOhost!
Tuesday 22nd May, 11am AEST
EBSCOadmin: Basics
Tuesday 22nd May, 3pm AEST
School Library Series: Student Research Center & Science Reference Center
Wednesday 23rd May, 11am AEST
eBooks on EBSCOhost
Wednesday, 23rd May, 4pm AEST
School Library Series: Special Interfaces – Literary, Biography & History Reference Centers
Thursday 24th May, 11am AEST
EBSCOhost: Basics
Thursday 24th May, 2pm AEST
School Library Series - Marketing & Promoting your EBSCO Databases
Friday 25th May, 11am AEST
New Subscription? Optimise Now!
Friday 25th May, 1pm AEST
School Library Series: Australia/New Zealand Points of View Reference Center
** Unless otherwise indicated, the session duration is approximately 1 hour, including questions
** All training sessions are conducted in English.
If you'd like training on an EBSCO Publishing database or platform that's not listed, please email your training request!
EBSCO Publishing uses WebEx to run online training sessions. In order to participate in an online training session, you will need a computer with an Internet connection. For the audio component, you will need a computer with speakers; or a headset that has earphones and/or a microphone. Alternatively, you can use a telephone to dial in for the audio. All the details for the session will be emailed to you once you’ve registered!
Before you attend the session, we suggest you test that your computer is able to join a WebEx meeting by going to this webpage and joining the test meeting: http://www.webex.com/lp/jointest/.
You will need to register to attend the event before the event commences by following the on-screen instructions. Once you have registered, session information will be emailed to you from WebEx via a ‘meeting invitation’. You will need the information in this email to join the session. Please join your training session 10-15 minutes before the start time.
If you have any problems joining the session, please contact WebEx Technical Support Directly. The full list of Support Telephone numbers for WebEx can be accessed from: http://support.webex.com/support/phone-numbers.html. WebEx Technical Support are excellent at troubleshooting and will do their best to help you join the meeting!
Questions? Feedback? Product or Trial Information?
Please do contact us with any queries, comments or suggestions you may have – we welcome your feedback!
Once again, if any of your colleagues are interested in receiving the EBSCO Publishing training schedule in future, please encourage them to sign up on our Australasian Training Notification Form. We’ll look forward to seeing you online soon!
With very best wishes,
Nicola Giles
(on behalf of the ANZ EBSCO Publishing Team)
Customer Success Manager (Australasia), EBSCO Publishing
Level 1, 51 Stephenson Street I Richmond VIC 3121, Australia
t + 61 3 9276 1777
f +61 3 9421 3150
m +61 457 300 895
ngiles@ebscohost.com www.ebscohost.com
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Dear respected user . Lates information : Access to online database Westlaw International via Library EZAccess / ezproxy is already back to normal 
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